Nippon Navigator #1: Apologies in Japanese business life & current examples

3 min read


Apologies with a Twist: Japanese Business Ethics Revealed!

Join us for the latest episode of the Nippon Navigator Podcast and discover the fascinating world of apologies in the Japanese business environment. This episode is a must-listen for business owners and executives, and here's what you can expect:

- Japan places a huge emphasis on customer loyalty and the long term. Apologies are key to this.

- Gregory Glanzmann and Dr Maximilian Böger reveal the secrets of transparent and open communication of apologies that build trust in companies.

- Learn how business models and value propositions can influence customer loyalty and long-term success.

And that's not all!

We are planning an unforgettable innovation trip to Japan that will give you the opportunity to experience Japanese business culture first-hand and gain valuable insights for your company. More info about the trip!

Don't miss this episode of the Nippon Navigators podcast. Listen now and immerse yourself in the secrets of Japanese business success.

Listen on Spotify

Listen on Apple Podcasts


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